Customer service viewed as revenue driver this year amid rampant AI use: report
Eight in 10 Singaporean service professionals predict customer service professionals will contribute more revenue this year.
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Eight in 10 Singaporean service professionals predict customer service professionals will contribute more revenue this year.
IT is like a new relationship – the first year was starry-eyed and full of promise.
Transparency around how exactly services are charged will be essential as organizations look to avoid bill shock from consuming generative artificial intelligence tools.
The multidisciplinary nature of artificial intelligence offers career opportunities not only in builder roles like engineering and data science, but also in AI ethics and applied AI.
What is Artificial Intelligence doing to the car salesman and cybercop? Listen to our guests from Salesforce and Cisco to find out. Read more at straitstimes.com.