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/PRNewswire/ -- The market analysis report titled Cloud-based Contact Center Market by Component and Geography - Forecast and Analysis 2022-2026 has been added...
/PRNewswire/ -- Genesys®, a leader in cloud customer experience orchestration, today published the Genesys 2021 Sustainability Report, detailing the company's...
/PRNewswire/ -- Genesys®, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester Wave™: Journey Orchestration...
NovelVox's Smart CTI connectors are now available with omnichannel capabilities for Genesys Cloud CC, extending the voice integration support to Email and Chat.
Get latest articles and stories on Business at LatestLY. Chennai (Tamil Nadu) [India]/ Uniphore, the leader in Conversational Automation, today announced that Uniphore U-Assist In-Call and U-Assist Aftercall are now available as premium applications on Genesys AppFoundry®--the industry's largest dedicated marketplace focused on customer experience solutions. Business News | Uniphore Solutions Now Available as Genesys Premium AppFoundry Application.