Detailed text transcripts for TV channel - MSNBC - 20140529:08:30:00
Interim report says that as a direct consequence of not appropriately putting veterans on the wait list, phoenix leadership significantly understated the time new patients waited for their primary care appointments. and they did in their performance appraisal accomplishments, which is one of the factors considered for awards and salary increases. so at their meetings where they're negotiating essentially their own bonuses and the basis of their own bonuses, that's when these numbers came into play in terms of what was real versus what these veterans lived experience was. thereafter, the inspec...