Optimizing reverse logistics
Retailers, software companies, and logistics service providers are strategizing and automating their way to a smoother returns process—to the benefit of the entire supply chain.
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Retailers, software companies, and logistics service providers are strategizing and automating their way to a smoother returns process—to the benefit of the entire supply chain.
Retailers are increasingly charging customers who return items purchased online. Here's how much you'll pay—and how to avoid the fees.
The world economy is moving into a new so-called super-cycle, with AI and decarbonization being driving factors, a Goldman Sachs analyst says.
Online shopping hit a new peak over the 2023 holiday season — and now the returns are upon us. But as online shopping gets increasingly competitive, there are new struggles around return policies. That may be an area for increased competition:
Last year, $743 billion worth of merchandise was returned, according to a 2023 Retail Report from NRF and Appriss Retail -- 13.7% of which the federation said was fraudulent.