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Enterprises Rate Outsourcing Providers Higher, Citing Improved Execution and Delivery, ISG Study Shows

Enterprises Rate Outsourcing Providers Higher, Citing Improved Execution and Delivery, ISG Study Shows
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Enterprises Rate Outsourcing Providers Higher, Citing Improved Execution and Delivery, ISG Study Shows

29.04.2024 - Enterprise buyers of technology and business services are significantly happier with the services they receive from the outsourcing market than they were a year ago, a new report from Information Services Group (ISG) (Nasdaq: III), a leading global . Seite 1 ....

Heiko Henkes ,

Enterprises Give Providers Higher CX Scores for 2023, Praise Use of AI Technologies, ISG Study Shows

Clients rated providers higher in all performance categories in an uncertain macro environment, ISG Star of Excellence™ CX Insights Report finds

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Enterprises Give Providers Higher CX Scores for 2023, Praise Use of AI Technologies, ISG Study Shows

Enterprises Give Providers Higher CX Scores for 2023, Praise Use of AI Technologies, ISG Study Shows
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Enterprises Give Providers Higher CX Scores but Demand More Innovation, ISG Study Shows

Overall customer satisfaction with providers has risen marginally since last year, though survey results vary between regions, ISG Star of Excellence™ CX Insights Report finds

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