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Enterprises Rate Outsourcing Providers Higher, Citing Improved Execution and Delivery, ISG Study Shows marketscreener.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from marketscreener.com Daily Mail and Mail on Sunday newspapers.
Enterprises Give Providers Higher CX Scores for 2023, Praise Use of AI Technologies, ISG Study Shows streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.
Overall customer satisfaction with providers has risen marginally since last year, though survey results vary between regions, ISG Star of Excellence™ CX Insights Report finds