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Micro- and nano-influencers offer unfiltered insights into their lives, the products they use and how they make purchasing decisions – and their opinions matter to social media users
2189 Варвару Яцевич уже прозвали маленькой Ваенгой фото: Евгений Коноплёв На днях музыкант из Санкт-Петербурга Михаил Яцевич (@yatsevich_mihail) опубликовал в Instagram видео с подросшей дочкой Варварой. Они исполнили свою «фирменную» песню про бурятскую столицу и в очередной раз очаровали соцсети. Ролик стремительно набирает популярнос...
SafariNow holiday booking site vows to resolve all outstanding payments 11 February 2021 10:57 AM Share This: Heather John says she was not paid for a guest booking at her holiday apartment but MD apologises and she has now been paid. There has been a flurry of complaints about an online local accommodation booking site SafarNow. CapeTalk listener Heather John contacted ConsumerTalk's Wendy Knowler complaining that SafariNow had not yet paid her for a guest booking at her holiday apartment Pippa Hudson says she is surprised as it is a site she herself has used many times. I've never had anyt...
10 February 2021 - 06:00 Landlords who have rented out their holiday accommodation through SafariNow say they have not been paid. The company says the lockdown has been disruptive and everyone will be paid. Image: JACKIE CLAUSEN What’s up with SafariNow? That’s what both business owners and travellers are asking, given that the online accommodation booking site owes them money and appears to have cut communication. This while still sending out mass marketing e-mails, such as Tuesday's: “We’ve got the perfect deals to get you all loved up on a romantic getaway! Whe...
Reducing customer anxiety through effective CX Maxime Blanchard The Covid-19 fallout has created rising levels of anxiety in society. An omnichannel customer experience (CX) platform improves interactions, reduces response times and leads to happier – and less anxious – consumers. Perhaps the single biggest impact of Covid-19 has been the high levels of uncertainty and fear it has generated. Add to this the concerns around job losses, a global recession and lockdown that starved people of human attention, and it is no wonder that businesses find themselves dealing with customers who ar...