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Cloud5 Communications Named Top Hospitality Expert by Mitel Global Partner Program

Cloud5 Communications Named Top Hospitality Expert by Mitel Global Partner Program
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Cloud5 Communications Expands Contact Center Support for Millennium Hotels and Resorts to New Locations in the United Kingdom, Europe and Asia

Chicago, IL. June 3, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced a significant expansion of its contact center services for Millennium Hotels and Resorts. Following Cloud5’s successful track record with properties in the United States, Millennium Hotels and Resorts has extended its contact center partnership with Cloud5 to include additional properties within the United Kingdom, Europe, and Singapore, which Cloud5 services on an over-flow and afterhours basis. This expansion of Cloud5’s global footprint, demonstrates the company’s ability to provide international guest and reservation sales support from Cloud5 s Canadian contact center operations. ....

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Cloud5 Achieves Top Hospitality Honor in the 2021 Mitel Partner Awards

Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards. Award winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience. ....

Mark Holzberg , Daren Finney , It Services , Virtual Guest Services , Contact Center , Hospitality Partner , Mitel Global Partner , Excellence Award , Vendor Management , Onsite Support , Help Desk Support ,

Cloud5 Launches "Flip to SIP" Program to Provide Simple, Cost-Effective Path to FCC Telecommunications Compliance

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the unveiling of its “Flip to SIP” program in response to the FCC mandate requiring the termination of POTs-based telecommunication lines. The program is specifically designed to provide businesses with a streamlined, cost-effective solution to transition to more modern telephony and become FCC compliant, while sidestepping rate increases that may rise by as much as 75 – 150 percent for POTs lines, as the transition deadline nears. ....

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