CSPAN2 The Communicators Michael Powell NCTA President July 12, 2024
Both in the running of your own operations and to adequately serve the consumers you are committed to. First and foremost, like all companies and had to protect its own employees and particularly for a set of companies that run large call centers with large collections of people that technicians are sent into homes to repair and Provision Service and all of those processes had to be rapidly transformed. Now we have 90 of call centers employees working at home. Most companies have accelerated plans so they can send avoid sending technicians to the home and these are probably worth five, seven y...