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On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
On october 23rd to 2019, the main fax number stopped working, so i thank you can appreciate during these last days of open enrolment thousands of applications can be faxed in at that time. We identified that the issue was with the phone line and not the fax server or the software. We reached out to the Technology Partners and they just so completely understood our sense of urgency around that. They were able to get at t out to our premises and then they kept doing additional onsite troubleshooting with us as we looked at the fibra networks and the Telecom Lines and they were able to meet me outside Business Hours to resolve things as expediently as possible. And ultimately they diagnosed a loose wire in the basement. Isnt it always Something Like that . They wer ....
All right. Madam secretary, roll call, please. Roll call. [roll call] we have a courtroom. Okay. Item number four. Item four is the approval of possible modifications of the minutes of the meetings set forth below. The regular Meeting Minutes from september 12th, 2019. Are there any questions corrections to the minutes . I move the minutes from the september 12th, 2019 meeting be adopted. Second. Any Public Comment on this item . All those in favor of approving the minutes signify by saying aye. Aye. Any opposed . It is unanimous in favor. Will all right. Item number five. Item five is a general Public Comment on matters within the boards jurisdiction. Do we have any Public Comment this is the time to come forward if you have any questions or concerns about somethi ....