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A nationwide mobile network outage is causing problems for Ingham County's 911 service. According to the Sheriff's Department, it is the AT&T outage affecting the local 911 system.
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Residents unable to dial 911 from a landline are urged to use a cellphone or to call Ingham County Central Dispatch by dialing 517-272-6002
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This allows users to communicate their location to people with just those three words instead of long-winded descriptions
The first 10 calls to 911 show chaos, fear and confusion at MSU and pose new questions about why police waited more than 12 minutes to alert students of an active shooter on campus.
Ten 911 calls show how Michigan State University students and staff barricaded doors, climbed out windows and pleaded for help after the Feb. 13 mass shooting.