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The federal government will investigate a 911 outage that impacted Nebraska and several other states. The telecommunication company Lumen said a third-party contractor cut a fiber line while installing a light pole in Missouri, causing the outage.
In Kansas City, Missouri, workers installing a light pole for another company Wednesday cut into a Lumen Technologies fiber line.
Experts are now calling for the modernization of 911 systems after it went out due to a seemingly minor light pole installation.
So far no reason has been given for the outages.
A 911 outage beginning the evening of Aug. 31 knocked out 911 across much of Nebraska. Thursday, the Nebraska Public Service Commission pressed for answers.