Brick-Filled Boxes. Bogus Receipts. Retailers Battle Fraudulent Returns.
More than $100 billion in merchandise was returned fraudulently in the U.S. in 2023, retailers say, up sharply since 2020.
Source: livemint.com
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Retailers take $100B hit in bogus returns
The fraudsters have targeted this retail underbelly to swipe billions of dollars, gaming the returns system after the holiday season, according to a report.
Source: nypost.com
No more free returns: 81% of retailers charge fee to send back items
More than one in five merchants are now charging customers a fee to ship back or return an item that they don't want.
Source: nypost.com
REVEALED: Americans return 14.5 per cent of ALL PURCHASES worth $743 billion - as retailers brace for record influx of unwanted holiday gifts
Around one in six gifts opened this week are set to be taken back to stores or posted back to depots. Americans return 14.5 per cent of items they buy - double the figure in 2019.
Source: dailymail.co.uk
