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Customer engagement firm Verint has released the latest version of its compliance recording solution, which integrates with Microsoft...

Verint Customer Engagement Platform Powers Interaction Recording Capabilities to Centrally Capture, Store, Retrieve and Analyze a Unique Range of Teams Communication Modes to Achieve Compliance and Total Quality.

Numonix IXCloud Certified as Microsoft Teams Solution USA - English Share this article One of the First Teams-Certified Interaction Recording Solutions  BOCA RATON, Fla., May 20, 2021 /PRNewswire/ -- Numonix, a developer of one of the most versatile interaction recording solutions for Unified Communication platforms, today announced that its IXCloud® solution has completed compliance recording certification for Microsoft Teams. Uniquely activated as a fully managed service while utilizing the flexibility of Microsoft Azure services, IXCloud is a fully managed compliance recording solution ...

ASC to Showcase Workforce Optimization Solutions at Mitel Next 2021 Media Mitel Interaction Recording, Quality Management & Speech Analytics powered by ASC Hösbach, February 17, 2021 – ASC Technologies AG is a Premier Sponsor at the Mitel Next 2021 event which takes place on 22nd to 25th of February. Mitel partners with ASC to deliver enterprise grade recording and WFO for its customers worldwide. At Mitel Next 2021, ASC will showcase its Interaction Recording, Quality Management, Coaching & Learning and Speech Analytics solutions. Mitel WFO powered by ASC is an integral part of Mitel’s ...