Page 10 - Interpreter Services News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Interpreters and others. We have nearly 1. 5 million calls and have those we have 16 thousand plus that required assistance other than english. This represents about 1. 1 percent of calls that were placed to 311. We did incur the language. We monitor the Language Line calls we have to make sure their answering quickly so we do monitor that and we do in partnership with the other departments we had complaints of our reps not connecting quickly enough so at this point we see an average of connecting time of 30 seconds the wait might be longer, however, and if any reps wait for over 3 minutes we ...

Competitive edge our ambassadors and interpreters are out on the streets everyday trying to talk to communities residents and others about language rights and services and our cb o partners are out there doing the work of clients also telling me that you know, i have the right to request translation and interpreter. My ideal would be to have every single employee tell them they can assess those services and we can move forward with the Community Partners theyre doing the heavy lifting in educating our residents. Im proud to support them but we have to Work Together to make sure its correct and...

One in five mothers experience some type of mental health disorder during or after pregnancy.

One in five mothers experience some type of mental health disorder during or after pregnancy.

You might notice MDS taking on powerful new responsibilities in 2024. CMS has made it clear: health equity will be a focus moving forward.