I thought it was just buying something but it's taking quite a bit of time. is that because they're changing the shop keep system? right? it's ipad-based. is that because they didn't have anything like that before? >> that is correct. many small business owners are not future proofing their small business, are not ready for the new technologies. many of the retailers, all they want to do is sell their goods and services. i live in new jersey. they're still ripping off the receipt when you get your watch repaired or buy something. many businesses are not technologically up to date. >> you broug...