CNN The Lead With Jake Tapper January 5, 2015 21:43:00
Hundreds of others sat on the tarmac for 12 hours. they say with little food, water or information. >> everybody was fighting with each other and the flight attendants were fighting with us. and we were fighting with the flight attendants. >> they have a website but there was no updated information on the website. you called the number. it just puts you in a loop. >> reporter: the airline released a statement saying passengers were provided with refreshments and were updated about the reasons for the rolling delay. it also said the delay was compounded by the fact they had to replace the origi...