Letter to the Editor: Banks need to change their ways
I do not and I have lived in this area for over 60 years. There are always reports in the newspapers about customers of the major banks who have lost money to scammers online. Until recently the banks laid the blame on the ignorance of their customers. Although the rules have changed, the banks are still finding loopholes to wriggle out their obligations. It is no wonder that people of my age, and I am computer literate, do not want to be sucked in to a very creaky system. Now that we are over blaming Covid and working from home for poor service, I think it is time that some of th...