At PA's 988 call centers, crisis counselors offer empathy, and juggle limited resources
The new 988 system launched in mid-July, and one early estimate says calls went up 45% nationally during the first week.
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The new 988 system launched in mid-July, and one early estimate says calls went up 45% nationally during the first week.
In a mental health crisis, a conversation with an empathetic listener can be live-saving. But when someone needs in-person help, there's a shortage of resources in many parts of the country.
FOX43 Finds Out if PA is ready to roll out the 988 number as the new suicide prevention lifeline phone number in July.
FOX43 Finds Out if PA is ready to roll out the 988 number as the new suicide prevention lifeline phone number in July.
Experts raise staffing, funding and infrastructure concerns as the official launch approaches.