Zendesk Announces Customer Experience (CX) Maturity Report of Korean Companies
Korea respondents 13% Only great level service to provide number CX ' Champion' competencies Retention SINGAPORE, Oct. 4, 2022 /PRNewswire/ -- According to the CX Accelerator report published by Zendesk (NYSE: ZEN), in order to meet customer expectations, companies should strive for excellence, but the Only 13% were found to qualify as 'CX Champion'. This means that there are...
Source: asiaone.com