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From wildfires and hurricanes to system hacks and geopolitical conflict, we face crises in the hospitality industry on a regular basis. Crises are not just challenges but opportunities for developing leadership and strengthening our organizations. The HSMAI Global Distribution Advisory Board tackled this topic recently and came up with key insights on how to prepare for crisis situations.

The Hospitality Sales & Marketing Association International (HSMAI) has created a new Global Distribution Advisory Board. The board monitors the landscape of hotel distribution and identifies ways that HSMAI can better serve the discipline. It is made up of volunteer leaders from around the industry, representing each of HSMAI’s regions: Americas, Europe, Asia Pacific, and Middle East.