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From wildfires and hurricanes to system hacks and geopolitical conflict, we face crises in the hospitality industry on a regular basis. Crises are not just challenges but opportunities for developing leadership and strengthening our organizations. The HSMAI Global Distribution Advisory Board tackled this topic recently and came up with key insights on how to prepare for crisis situations.
Pioneering a new era in professional development, hotelBschool is thrilled to announce the launch the launch of its new online and on-demand training platform specifically designed for hotel industry professionals. The platform is tailored to meet the needs of hotel professionals seeking to enhance their skills and excel in their career. The current course catalogue includes hotel digital marketing, sales, metasearch, prospecting, STR report analysis, front desk reservation sales training, data analytics and the catalogue continues to grow.
RED ROCK, Ariz.--(BUSINESS WIRE)--Jun 19, 2023--
Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, in collaboration with Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has published a whitepaper that gives hoteliers the tools they need to improve the guest experience and maximize revenue at every stage of the guest journey, from booking to on-property to post-stay follow-up.
The Hospitality Sales and Marketing Association International (HSMAI) has released Hospitality Digital Marketing Essentials: A Field Guide for Navigating Today’s Digital Landscape, 6th Edition – The CHDM Study Guide.