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How to Maximize Performance and Delight Guests Across Your Hotel Group

Independent, multi-property boutique chains have grown tremendously in the past few years, as travelers seek out unique, immersive stay experiences. These growing brands offer travelers the best of both worlds, delivering a distinct brand image and unique service philosophy of an independent property, coupled with the consistency and professionalism associated with larger chains. ....

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Sage Hospitality Group Selects Stayntouch PMS and Guest Kiosk for Catbird and Other Independent & Lifestyle Properties

Bethesda, MD | August, 23rd – Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced an expansion of its partnership with Sage Hospitality Group, a premier hotel management, development and ownership group that manages more than 55 hotels across 19 states, with a focus on independent and lifestyle properties. Sage Hospitality has selected Stayntouch PMS and Stayntouch Kiosk to power Catbird, an independent hotel in Denver’s RiNo Art District that blurs the line between hotel and home, in addition to five other high-end independent properties. Stayntouch will also deliver its mobile, guest-centric platform to three additional Sage properties by the end of 2022. ....

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Industry Leaders Share Thoughts on the Future of Attribute-Based Shopping in Reaction to Stayntouch-NYU Tisch Center of Hospitality Report

The hotel booking experience may never be the same. According to the 2022 report “U.S.Traveler Sentiments on Attribute-Based Shopping (ABS),” released by Stayntouch in partnership with the NYU Tisch Center of Hospitality, 85 percent of travelers feel some level of uncertainty that their guestroom will contain all the features and attributes that are most important to them. ....

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HEI Hotels & Resorts Selects Stayntouch as Preferred PMS Provider For Upscale Independent Properties

Stayntouch, a global leader in cloud hotel property management systems and guest-centric technologies, expands its partnership with HEI Hotels & Resorts, one of America’s leading upscale and luxury hotel management companies. In addition to delivering its guest-centric mobile PMS to five luxury properties, Stayntouch is now a preferred PMS provider for future independent properties and acquisitions. ....

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Stayntouch and the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality US Traveler Sentiment Report Indicates: Hotels' Transition from "Traditional Hotel Shopping" to "Attribute-Based Shopping" Likely to Increase Traveler

Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction, critical for hoteliers’ success in a post-pandemic era characterized by new cost, service and guest satisfaction challenges. The report surveyed more than 1,000 U.S. travelers to better understand their views on booking hotel rooms through a more customized booking process with Attribute Based Shopping. ....

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