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Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction, critical for hoteliers’ success in a post-pandemic era characterized by new cost, service and guest satisfaction challenges. The report surveyed more than 1,000 U.S. travelers to better understand their views on booking hotel rooms through a more customized booking process with Attribute Based Shopping. ....
Emily Wilson, Marketing Manager HTNG This year’s HT-NEXT conference took place “online everywhere” on December 1 through 3, and is now streaming on demand for registered attendees at HT-NEXT.com. Over the course of three days packed with networking, workshops, and educational sessions, Hospitality Technology and HTNG partnered to bring hoteliers and solution providers together in a unique, immersive virtual environment: HOTEL NEXT, including a simulated lobby, guestroom, restaurant, back office and much more. Disney Sets the Stage Day 1 kicked off with a keynote from Tilak Mandadi, Executive Vice President, Digital, and Chief Technology Officer for Disney Parks, Experiences and Products, sharing Disney’s response to the challenges of the pandemic and its near-future plans for integrating new technologies into its resort and hotel experiences. A “firechat” with Scott Strickland at Wyndham, provided insight into how his wide-ranging brand pivoted to a st ....