Stayntouch and the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality US Traveler Sentiment Report Indicates: Hotels' Transition from "Traditional Hotel Shopping" to "Attribute-Based Shopping" Likely to Increase Traveler
Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction,— critical for hoteliers’ success in a post-pandemic era characterized by new cost, service and guest satisfaction challenges. The report surveyed more than 1,000 ...
Source: hospitalitynet.org