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The apps are 'data-sucking machines with a mental health app veneer' that open the possibility of data being collected by insurance brokers warns a researcher.

Mental health counsellor Nicole Doyle was stunned when the head of the U.S. National Eating Disorders Association showed up at a staff meeting to announce the group would be replacing its helpline with a chatbot.A few days after the helpline was taken down, the bot - named Tessa - would also be disc

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* Mental health chatbots growing in popularity * AI therapy to tackle resource shortage * Calls for regulation to prevent privacy breaches, harmful advice By Kim Harrisberg and Adam Smith JOHANNESBURG/LONDON, June 20 (Thomson Reuters Foundation) - M ental health counsellor Nicole Doyle was stunned when the head of the U.S. National Eating Disorders Association showed up at a staff meeting to announce the group would be replacing its helpline with a chatbot. A few days after the helpline was taken down, the bot - named Tessa - would also be discontinued for providing harmful advice to peopl...

Despite concerns about data privacy and counselling ethics, mental health chatbots using artificial intelligence are gaining traction around the world. There are now over 40 mental health chatbots globally, according to the International Journal of Medical Informatics.