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Mastering Exceptional Customer Service: How To Seduce Your Customers

You may intend to create an experience, but does it resonate with the customer? What you think is great may not be in your customers’ eyes (or even your employees’ eyes).

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ISG Launches ISG Market Lens™ Research Offering

ISG Launches ISG Market Lens™ Research Offering
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ISG Launches ISG Market Lens™ Research Offering

New market intelligence service provides comprehensive view of enterprise buying plans and behavior, and how IT and business services industry is responding to demand

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ISG Launches ISG Market Lens™ Research Offering

ISG Launches ISG Market Lens™ Research Offering
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Return to workplaces and upgraded services were top issues at NAMA's Coffee Tea & Water 2023 Conference

Exhibitors unveiled the latest technology solutions and innovative products to meet evolving employee demands.

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Tech Spend Shifting to Enable Enterprise-Wide Approach to Customer Experience, ISG Says

STAMFORD, Conn.-- Enterprises are shifting their technology spending to involve all relevant parts of the organization in providing superior customer experience, say experts with Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, appearing at the ISG Xperience Summit March 22.

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