AT&T users call $5 outage credit 'a joke.' Legally, they're not owed anything.
There are no rules requiring cellphone carriers to reimburse customers for outages, one consumer advocate told MarketWatch.
Source: marketwatch.com
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AT&T may have to shell out millions after its network failed last week
AT&T apologized for last week’s service outage with a $5 credit, but some customers rebuffed the offer, saying they would have rather gotten nothing at all.…
Source: biztoc.com
AT&T Issues Apology, Offers Refund For Recent New Jersey Outage
AT&T is apologizing to customers in New Jersey and beyond after the outage last week that crippled its network.
Source: sojo1049.com
AT&T offers $5 credit to customers impacted by outage
AT&T (T) will offer a $5 credit to customers who were impacted by a widespread outage across the US last week. In a letter to AT&T employees, CEO John Stankey…
Source: biztoc.com
AT&T's $5 Outage Credit Has Sparked An Uproar, But Are We Expecting Too Much?
AT&T is providing a $5 credit for those affected by its recent service outage. For many customers, though, that number is woefully low.
Source: slashgear.com