Cloud ERP value extraction doesn't land in your lap at go-live. Acumatica's CEO on ensuring customer success, in the pandemic and beyond
Read later Audio version Summary: A year into the pandemic, how are Acumatica's customers faring? And why do enterprises leave cloud ERP value on the table? Those are perfect topics to take up with Acumatica CEO Jon Roskill, who also shared Acumatica's customer maturity model and bill of rights. (Acumatica CEO Jon Roskill talking shop) When the pandemic knocked business-as-usual into a coma last spring, most software vendors went into the bunker - at least when it came to public communications. Not so with cloud ERP vendor Acumatica. Last April, they issued an inspired collection of imprompt...