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Why inclusive tech remains elusive SECTIONS Share Synopsis We delve into the tech industry’s attempts at building products for people who are not like them, and find out why the majority still don’t champion accessibility and inclusivity in product design ETtech Kayla Love instantly identifies with drop-down boxes on the internet that include an “Others” option. “Because ‘others’ equals us,” says Love, a multi-racial Black UX (user experience) designer based in Puerto Rico who identifies as queer woman. Miles away in Bengaluru, Prasanna Venkatesh simply loves the auto-captioning feature in Google Meets. “It allows me to contribute to my maximum ability at work even in a remote setup,” the senior product design manager, who is hard of hearing, says of the cool feature in Google’s video-communication platform. ....