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Every Christmas Eve, I watch “It’s a Wonderful Life” with my parents on broadcast TV, eagerly awaiting the “Buffalo Gals” scene and the opportunity to practice my poor Jimmy Stewart
Work-Life Balance Woman Behind Wax Seal Art and Antique Collecting, Kathryn Hastings
Smoky Mountain Resorts, a family-owned business known for its portfolio of three unique family-friendly hotels – the Creekstone Inn, Country Cascades Waterpark Resort, and The Resort at Governor's Crossing – is dedicated to delivering a high level of excellence even amid labor challenges and rising costs. With fewer hands on deck and a need for greater accountability among all staff members, management sought potential technology partners capable of offering greater control and oversight over daily operations. This included a complete upgrade of its employee communications and workflow too...
In the hotel industry, budgets are tight, and workers are scarce, yet guests still expect service excellence. Nowhere is this dynamic more apparent than in housekeeping. In September 2021, PurpleCloud announced its’ integration to the Maestro PMS solution — a tool that helps properties do more with less while aligning service to guest expectations. Today, PurpleCloud announces three additional properties are running on Maestro PMS with the recently implemented integrated tool; Service Optimization Platform and Employee Engagement Platform, and those properties are now enjoying the benefits...
<strong>Other lives:</strong> Advocate of LGBTQ+ rights, teacher, civil servant, union official and freelance trainer