IRS Takes Key Step to Improving Customer Service
The new Taxpayer Experience Office is designed to help taxpayers facing a variety of issues during the tax process.
Source: nationalinterest.org
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USPS also finds itself in need of more truck drivers
In today's Federal Newscast, a national shortage of truck drivers hits home for the Postal Service.
Source: federalnewsnetwork.com
The IRS Announces a New Office That Will Focus on Taxpayer Experience
One of several lines of effort at the IRS to improve customer experience is digital services, which will include efforts ranging from digital signatures...
Source: govexec.com
IRS Launches Taxpayer Experience Office to Improve Customer Service Amid Challenging Tax Season
The Internal Revenue Service (IRS) announced it had established a Taxpayer Experience Office and will soon begin taking additional steps to expand the effort. The move comes amid one of the most...
Source: gobankingrates.com
IRS to offer Taxpayer Assistance Centers on Saturday
The Internal Revue Service is offering walk-in services at more than 30 Taxpayer Assistance Centers this Saturday.
Source: foxbusiness.com