How to Get the Most Out of SharePoint Syntex and Microsoft Viva Topics
Viva Topics and SharePoint Syntex can be valuable tools in your organization’s knowledge management journey — if implemented, used and governed well.
Source: cmswire.com
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Does Your Omnichannel Program Support Knowledge Management?
The knowledge management infrastructure used by businesses needs to be omnichannel, but far too often, it still isn’t.
Source: cmswire.com
Communications Is Critical for Enterprise Search Success
Enterprise search is often viewed as a set-it-and-forget-it project, a sure-fire path to failure. Success depends in part on regular communications with users.
Source: cmswire.com
Proof of Concept or Pilot: Which Is Better for Enterprise Search Selections?
One question when narrowing down enterprise search vendors is this: proof-of-concept or pilot? Here we'll explore the merits and drawbacks of both.
Source: cmswire.com
Technology Doesn't Manage Knowledge, People Do
Simply storing knowledge isn't managing it. Let's take a look at what managing knowledge really involves.
Source: cmswire.com