Technology Doesn't Manage Knowledge, People Do
Simply storing knowledge isn't managing it. Let's take a look at what managing knowledge really involves.
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Simply storing knowledge isn't managing it. Let's take a look at what managing knowledge really involves.
PHOTO: Edward Howell | unsplash Peggy Winton, president of AIIM and an old friend, recently asked which term people preferred: "knowledge management" or "organizational intelligence." Organizational intelligence is a relatively new phrase introduced by Microsoft. In a white paper on content services from last year titled, "Growing Organizational Intelligence with Knowledge and Content in Microsoft 365," Microsoft stated its investments in content services will help with: âHow that collective knowledge within an organization is accessed, shared, and matured ...." With Project Cortex a...