Building Loyalty: Can Brand Communities Retain High-Revenue Flyers?
Building a brand community can transfrom a brand. But, airlines face some unique challenges in trying to build communities.
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Building a brand community can transfrom a brand. But, airlines face some unique challenges in trying to build communities.
Just in time for summer travel planning, United today launched MileagePlus miles pooling – a new way for MileagePlus members to contribute...
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Groups of up to five MileagePlus members, whether relatives or friends, can now share and redeem miles in one linked account.