The future of experiences
/ Posted on 31 December, 2020 8:51 Emerging from the pandemic, tours and activities are becoming more intimate and digitalised, and featuring sharper storytelling, finds Anne Somanas The shift in guest touchpoints for experiences post-Covid is not just about safety; it’s about new forms of delivery, more deliberate choices by travellers and the rise of virtual and hybrid experiences that can enhance experiences even further. Heavier doses of social distancing and sanitisation, more intimate experiences in smaller groups, a proclivity for less congested spaces and new forms of delivery and n...