Car-Share Reinvestment Brings Optimism to MaaS Market, Finds Strategy Analytics – Consumer Electronics Net
2 months ago BOSTON–(BUSINESS WIRE)– Strategy Analytics – Success in Mobility as a Service (MaaS) requires smart investments on many fronts: UX-centric research on target users, clear understanding of how consumers move from A to B and expertise in both app development and 24-hour customer service. Those companies that offer MaaS must delicately balance usage, satisfaction, and profitability, which at present is garnering mixed results from consumers. The ongoing COVID-19 pandemic continues to adversely affect the plans of mobility service providers but t...
Source: consumerelectronicsnet.com