The Barista Principle — Starbucks and the Rise of Relational Capital
From coffee bar to caffeine kingdom, Starbucks proves relationships are as important as physical assets.
Source: strategy-business.com
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CAT 2023: How The Top IIM Is Creating Competent Professional Managers
The institute has established partnerships with leading management schools from Europe, North America, South America, South Africa, Australia, New Zealand and the Asia-Pacific region.
Source: ndtv.com
When raises backfire: Pitfalls of performance-based pay
Two surveys of employees and managers from more than 40 industries find that when managers aren’t competent or warm, pay-for-performance incentives don’t work.
Source: colorado.edu
The Economist live digital events
Join our business affairs editor, Rachana Shanbhogue and economics editor, Henry Curr to discuss this exceptional moment of global economic uncertainty.
Source: economist.com
Just in time for Halloween: Researchers docum
They’re called organizational ghosts: admired former leaders that become embodied prototypes of the organization’s values and identity who continue to have outsized influence long after they’ve departed. Think Walt Disney, Coco Chanel or Steve Jobs. And it turns out these organizational ghosts tend to visit their old stomping grounds pretty regularly.
Source: eurekalert.org