Will AI save us from customer-service hell?
Lifelike chatbots are coming. And call-centre workers are first in line | 1843 magazine
Source: economist.com
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Award-winning young string quartet makes a mark
A young string quartet made a splash in Chicago last week. The Poiesis Quartet won the grand prize of the 2023 Fischoff National Chamber Music Competition, and did this having
Source: hpherald.com
Google adds its Bard chatbot to Gmail, YouTube, Docs and other apps
Google is challenging Microsoft and ChatGPT for the top spot in generative AI technology with an assistant designed to handle any number of business and consumer tasks.
Source: computerworld.com
Twilio and Frame AI Join Forces to Improve Contact Center Experience with AI
Twilio and Frame AI team up to optimize contact center operations with AI, improving customer experiences and cutting business costs.
Source: smallbiztrends.com
Genesys Cloud Surpasses $1 Billion ARR During Q1 Fiscal Year 24
/PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration, today announced that the Genesys Cloud CX™ platform has surpassed $1...
Source: prnewswire.com