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The IRS appears to be at the beginning stages of a major overhaul.

"But it’s not enough for our government merely to be effective. It must also be trusted by the people it serves."

Paying taxes is like paying a visit to the dentist: We might not like doing it, but deep down we know we need to. Among other things, our federal taxes fund national defence, health care for veterans, loans to small businesses, critical repairs for crumbling road and rail bridges, and responses to national emergencies like the

Federal employee engagement and satisfaction fell for the second year in a row and only four of the 17 large agencies improved their score from 2021.

As the highly anticipated rankings come out for 2022, agencies are still grappling with stabilizing their workforces post-pandemic.