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A lot of Carnival Cruises. She said they were always able to get access. We had a friend that would get Text Messages but there was no service. If people could have talked to their families, that could have helped so much. People that first night were crying and stuff. Because you talk to your families, youre scared, you dont really know whats going on. So youre scared. And then you cant talk to your family for the next two days or something. I think i dont know. So some of the pretty emotion. All right. Carolyn oden thank you for joining us tonight here on ed show. The carnival triumph has do...

>> no, i think that the system is robust. there is a number of -- requires a continuous system improvement. the class societies in order for vessels to maintain itself in class must be operated in accordance with the international protocols. and the united states as well delegates authority for inspection of some of these vessels or some of its vessels to these very same classification societies. i think it's a mischaracterization to call it a paper tiger. >> well, i know the coast guard doesn't mess around. and they will be on top of this. and part of the investigation -- well, it's already s...

Surprised that a ship this big does not have safety measures on the engine that if something is overheating it wouldn't automatically shut down so it wouldn't damage the engine. and i'm curious as to what this investigation is going to do when it comes to how the fire started. and in this crazy world, i have to ask the question i think carnival is going to have to make a statement saying this was not any kind of act of sabotage. because in my world it's rare that an engine would catch fire unless something strange happened. i mean, stuff does break, no question about that. but it just -- it do...

Because of something going around, that didn't happen. there were people who got exhausted or maybe sprained an ankle. >> reporter: thank you very much. we wish you well on your trip home. back to you. >> thanks, mark. mark potter on dock side in mobile, alabama. we are rejoined now by michael crye who is a former coast guard officer. michael, obviously with this investigation that's going to take place, what are the chances of some kind of regulation that could go into place on the heels of an investigation? maybe some changing or safeguards put in place? >> absolutely. lessons learned are im...

i'm jessica yellin. tonight we're live in italy as the certainly for survivors aboard a capsized cruise ship becomes more urgent and dangerous. we'll also take you inside the ultimate and deadly serious video game. see how captains are taught to handle ships the size of skyscrapers and avoid disasters like the one off the coast of italy. also this hour, we're releasing new numbers from our brand new poll. what voters think about the economy might be good news for the obama campaign. we begin in italy where late today search crews finally were able to go back inside a capsized cruise ...