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Onecom has tied down its ninth acquisition under private equity backer LDC, gobbling Midland-based IT services provider IMS Technology Services. The deal adds...

Most everyone in the business world is familiar with the idea of customer experience (CX). And as popular as CX is, there’s a somewhat new concept that has been coming on strong for the past five years, and that’s the employee experience (EX). With the employment issues of the past two years, EX is as important, maybe even more so, than CX. You can’t have a consistent and predictable CX without an EX to support it.

A veteran communications and telecom analyst has likened what is currently happening to Avaya Holdings Corp. to that of the final downfall of Ottawa-based Nortel Networks in 2009. Jon Arnold, the principal of J. Arnold & Associates, a Toronto-based independent research firm, said in a recent interview that the trajectory the Durham, N.C. organization is

A glance into the crystal ball of science and data to prepare for the post-pandemic year.

Operator: Good day. And welcome to the RingCentral Third Quarter 2022 Earnings Conference Call. All participants will be in a listen-only mode.