Stay updated with breaking news from Mobile Servicing Chat. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Banks and financial institutions have found many ways to integrate AI in recent years. Some examples include integrating back-end data processing, helping support staff handle customer issues and...
Bank of America BofA's virtual assistant has been used over two billion times by more than 42 million customers.
Clients engage with the company's virtual assistant 2 million times per day for help with everyday financial needs, and the occasional joke CHARLOTTE, N.C., April 8, 2024 /PRNewswire/ -- More than 2...
Erica, the most advanced and first widely available virtual financial assistant, has surpassed 1 billion interactions with Bank of America clients. The award-winning technology, powered by artificial intelligence (AI), officially launched in 2018 and has since helped nearly 32 million clients with their everyday financial needs.
Since launching in 2018, Erica® has helped nearly 32 million Bank of America clients manage their financial livesCHARLOTTE, N.C., Oct. 12, 2022 /PRNew