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(CNN) — Uber driver Damián Reyes was on his second ride of the day in the early hours of Thursday morning when he noticed something strange happening to his AT&T
By Samantha Delouya and Ramishah Maruf, CNN
Uber driver Damián Reyes was on his second ride of the day in the early hours of Thursday morning when he noticed something strange happening to his AT&T phone. First, his streaming music stopped playing. He restarted his phone, but his ride-sharing app went “completely blank,” he told CNN – all while he had a passenger in the backseat.
Learn about the widespread AT&T outage that disrupted services, affected customers like Uber driver Damián Reyes, and raised concerns over communication transparency.
AT&T provided some clarity about the outage, writing that an "initial review" found that it was likely caused by an internal error.