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Despite paying Rs 66,750 each for Singapore Airlines business class seats, the couple discovered that the automatic recline function was not operational.
A recliner malfunction landed an airliner company into trouble after an Indian couple sued them for giving faulty business-class seats on their way to Australia. Singapore Airlines has been ordered to pay $2,400 (approx. INR 213, 585) to Ravi Gupta and his wife for causing them discomfort during their flight. Ravi Gupta, a police chief in the Indian state of Telangana, was flying with his wife from Hyderabad to Australia, which transited through Singapore. The couple said they paid $800 (approx. INR 66,750) each for business-class seats.
Singapore Airlines has paid thousands of dollars to an Indian policeman and his wife for “mental agony and physical suffering” after their luxurious business class seats failed to recline, according to The Independent. Ravi Gupta, who serves as a Director General of Police in Telangana, and his ...
The anguish of “malfunctioning” seats in business class results in a big payout for unhappy couple. In a tale that blends luxury and legal battles, a...
The couple complained that their seats' automatic recline feature didn't work.