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New approach being adopted more broadly in light of Covid-19 pandemic, report says

Amazon, Walmart Tell Consumers to Skip Returns of Unwanted Items In some cases, it’s cheaper for the retailers to refund the purchase price and let customers keep or donate the products How will the pandemic affect America’s retailers? As states across the nation struggle to return to business, WSJ investigates the evolving retail landscape and how consumers might shop in a postpandemic world. By Retailers have a new message for consumers looking to return an item: Keep it. Amazon.com Inc., Walmart Inc. and other companies are using artificial intelligence to dec...

Advertisement The measure renews enhanced jobless benefits that have been a lifeline for those thrown out of work by the still-raging pandemic, which has killed more than 333,000 Americans, and provides funding for distributing COVID-19 vaccines. It also keeps the government afloat for the rest of the fiscal year, which ends in September. Before signing, Trump had spent much of the weekend golfing and lashing out at members of his own party, as millions of people lost enhanced unemployment benefits. More Politics — In just over a week, Democratic hopes of winning control of the Senate will...

NEW YORK – A huge surge in online shopping has been a savior for retailers during the pandemic, but it comes at a price. Shoppers are likely to return twice as many items as they did during last year's holiday period, costing companies roughly $1.1 billion, according to Narvar, a software and technology company that manages online returns for hundreds of brands. Retailers don't want the returns, but they do want shoppers who may not feel safe going to stores to be comfortable buying things they haven't seen or tried on in person. People have been doing so much online buying since March that...

Print A huge surge in online shopping during the pandemic has been a savior for retailers, but it comes at a price. Shoppers are expected to return twice as many items as they did during last year’s holiday period, costing companies roughly $1.1 billion, according to Narvar Inc., a software and technology company that manages online returns for hundreds of brands. Retailers don’t want the returns, but they do want shoppers — who may not feel safe going to stores — to be comfortable buying things they haven’t tried on or seen in person. People have been doing so much online buying s...