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India is the tech powerhouse of the world, known for its engineering prowess. But can the widespread adoption of AI, which will lead to significant automation, dent Indias talent edge? Annapurna Roy and Beena Parmar report.
The market size of generative AI in customer services sector was valued at $308.4 million in 2022 and is expected to cross $2,897.57 million by 2032, growing at a CAGR of 25.11% over this period, according to Precedence Research.