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VW wouldn't help locate car with abducted child because GPS subscription expired - Vimarsana News

VW wouldn't help locate car with abducted child because GPS subscription expired

VW says its Car-Net service shouldn't have demanded $150 payment from detective.

VW refused to track stolen car with child inside over $150 fee - Vimarsana News

VW refused to track stolen car with child inside over $150 fee

Police in Lake Country, Illinois wasn’t able to track a stolen Volkswagen with a two-year-old child inside because the automaker wouldn’t provide access to its Car-Net vehicle tracking service.

Volkswagen Refused to Help IL Police Locate Kidnapped Boy Because Car GPS Subscription Was Expired - Vimarsana News

Volkswagen Refused to Help IL Police Locate Kidnapped Boy Because Car GPS Subscription Was Expired

Volkswagen refused to use its GPS tracking feature to assist Illinois police in tracking a stolen car with a kidnapped 2-year-old boy inside. The company wouldn't track the stolen vehicle because the owner's GPS subscription had expired, leading a representative to tell the police the subscription would have to be reactivated for the automaker to help. Luckily, the boy was found unharmed dumped in a parking lot.

Detective tracking stolen VW with kid inside foiled by expired GPS sub - Vimarsana News

Detective tracking stolen VW with kid inside foiled by expired GPS sub

VW's third-party vendor failed to follow company emergency protocol, and insisted on charging Illinois police US$150 to renew the service

Volkswagen Waited to Help Find Abducted Child Until GPS Restored - Vimarsana News

Volkswagen Waited to Help Find Abducted Child Until GPS Restored

A Volkswagen representative wouldn't enable Car-Net until police paid $150.