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Posted on 4 weeks ago 8 min read Heathrow Airport CEO Emma Gilthorpe told MPs the wait for processing at border points is at an ‘unacceptable level’ with waits of up to six hours. Gilthorpe told the Home Affairs Select Committee ‘the level of complexity of the processes’ is causing huge bottlenecks. Due to specific protocols, all of Heathrow’s self-service e-gates at passport control are currently closed. International arrivals must provide proof of a negative Covid test taken 72 hours before departure and a passenger form which contains details a hotel quarantine stay, or two tes...

Chaos struck Heathrow Airport last night as passengers queued for six hours to get through passport control with no social distancing, food or water - with arrivals saying just two members of staff manned 10 desks, a claim the Home Office has vehemently denied. Ten flights are believed to have arrived close to each other at the airport as Terminal 2's immigration hall filled with people who were fuming that only two officials were on duty at the passport counter to check their documentation. Irate passengers were left furious as they stood in line for hours to pass through border checks, with...

Border Force officers are being told to work in bubbles of four in Heathrow scattered across the West London Airport to reduce the risk of spreading mutant strains of coronavirus.