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TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

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DENVER, April 20, 2021 /PRNewswire/ TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global digital Customer and Employee Experience as a Service (CXaaS) partner for many of the world s most iconic and disruptive brands , and NXT Generation Training announced today its partnership to deliver TTEC s patent-pending Humanify
® DEI+ BOT. This innovative AI-enabled solution is focused on diversity education and trains learners on empathy, communication bias, and inclusion.
The Humanify
® DEI+ BOT blends machine and human learning to give learners a baseline understanding of bias and diversity by listening to user responses and then providing measurable feedback and real-time coaching to improve the quality and outcomes of conversations. Combined with immersive dialogue, role-playing, and hands-on exercises, the Humanify ....

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TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT
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United States , Elizabeth Glagowski , Derwin Smiley , Lamont Exeter , Brendal Jones , Holdings Inc , Mental Health , High Point University , Institute For Diversity Certification , Company Digital , Council Of Peers Award Excellence Hall , Service Cxaa , Society Of Human Resource Management , Information Technology , Society For Diversity , Employee Experience , Lenora Billings Harris , Diversity Certification , Customer Experience , Lenora Billings Harrislenora Harris , Certified Speaking Professional , Peers Award , Thought Leaders , Human Resource Management , Diversity Woman Magazine , Advisory Council ,